We're here to help.

I've already purchased

At this time there are 2 cable swap options:

  1. Purchase a second device with the opposite cable
  2. We will swap your cable at no charge

For either of the options above, reach out to support@butterflynetwork.com and they will take care of you.

Can I use a standard adapter to connect lightning to USB-C or vice versa?

It is not recommended as standard adaptors do not have the data throughput required for the iQ to function. 

 

 

Was this article helpful?
3 out of 3 found this helpful
Thank you for your feedback

We’re sorry this didn’t answer your question. We’re here to help. Contact us