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Changing and Adding Users

How do I change the name and email for my account?

When you first start to use the Butterfly iQ, your name and email are the name and email you used when purchasing your iQ in the Butterfly Store. If you want to transfer ownership to someone else, follow these steps.

  1. Log in to the Butterfly Cloud from a desktop browser.
  2. Click your avatar at the top right corner and choose Account Settings.
  3. On the Account Settings page, modify your name in the "Name" field and then click "Change Name" when it the button turns from gray to blue.
  4. Click in the email field to enter a new email address. Click Change Email. Be sure to type it correctly, as this will trigger a confirmation email to the new email address.

A confirmation email will be sent to the new email address. Once accepted and a new password selected, the transfer is complete.

How do I manage my team?

If you purchased a team bundle, the purchaser of the team bundle is automatically the administrator for your team. The administrator has the ability to add or remove team members.

To add a new user to your team:

  1. Log in to the Butterfly Cloud from a desktop browser.
  2. Click your avatar at the top right corner and choose "Members."
  3. On the following page, enter a new user's email address then click Invite.
  4. The new user will be sent an email invitation to join the team. When they click the link in that invitation, the user will be prompted to create a password.

Users can be removed at any time. Any user can be given administrative privileges.

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