We're here to help.

Resolving Firmware Update Failures

If you experience issues during a firmware update, complete the following steps:

  1. Disconnect it from your mobile device.
  2. Hold down the battery indicator button on the probe for 10-15 seconds. If the device has any battery power remaining, the battery indicator will light up for a few seconds, then turn off, then flash three times.
  3. Reconnect it to your mobile device.

If this does not resolve your issue, please contact Butterfly Support.


Was this article helpful?
0 out of 0 found this helpful
Thank you for your feedback

We’re sorry this didn’t answer your question. We’re here to help. Contact us