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Common Compatibility Questions

Can I use a Lightning-to-USB-C (or vice versa) adapter?

Regrettably, adapters are not compatible with our data stream. As a result, adapters are not supported.

Can I use the Butterfly iQ with a computer with a USB-C port, such as the MacBook Pro or Microsoft Surface?

Using the Butterfly iQ requires use of the Butterfly iQ app, which is only available on select devices running iOS or Android. As a result, you cannot use a laptop to use the Butterfly iQ.

Does image quality change if I use a different mobile device?

Ultrasound data saved by the Butterfly iQ is the same no matter on what screen it is viewed. Some mobile devices have higher resolutions than others, and therefore the same images might appear slightly different, but the data is the same.

What if I change devices and need a new cable?

Check out our cable swap program.

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