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Manage Your Butterfly Cloud Membership

You can make changes to your Butterfly Cloud membership from within our online store.

Reactivate your Membership

If your subscription has expired, follow the following steps to reactivate your subscription:

  1. On a computer, navigate to cloud.butterflynetwork.com.
  2. Log in with your Butterfly credentials.
  3. Click your avatar on the top right corner of the screen, then select Organization Settings.
  4. Click on the Subscription tab.
  5. Click Reactivate.
  6. From the store, click Reactivate to purchase another year of your subscription. Follow the checkout process to complete the purchase.

Edit your Payment Details

  1. On a computer, navigate to cloud.butterflynetwork.com.
  2. Log in with your Butterfly credentials.
  3. Click your avatar on the top right corner of the screen, then select Organization Settings.
  4. Click on the Subscription tab.
  5. This screen indicates your current subscription and your renewal date. Click Manage Subscription.
  6. Under Payment Method, click Edit. Here, you can change the credit card on file.

Turn Membership Renewal On or Off

Probe owners can opt out of membership renewal. If your membership expires, you would retain access to saved studies, but would not be able to save new studies, and would lose access to software and services that are only available to subscribers, such as power Doppler, the Education Portal, and team collaboration tools. The iQ would only operate in a live view mode.

  1. On a computer, navigate to cloud.butterflynetwork.com.
  2. Log in with your Butterfly credentials.
  3. Click your avatar on the top right corner of the screen, then select Organization Settings.
  4. Click on the Subscription tab.
  5. This screen indicates your current subscription and your renewal date. Click Manage Subscription.
  6. From the Subscription page in the Butterfly Store, click Turn on auto-renew or Turn off auto-renew to turn it on or off.
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