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Service Requirements

The Butterfly iQ is designed to be easy-to-use and requires no regular service. 

We recommend that Butterfly iQ users evaluate the health of their probe once every month. To do so:

  • Ensure your iQ is fully charged.
  • Update your Butterfly iQ App.
  • Plug in your Butterfly iQ to your mobile device while connected to the internet and update its firmware if necessary. Your Butterfly iQ must connect to the internet once every 30 days for regular use.
  • Perform the Probe Diagnostic Test.

No other maintenance is required. If you experience an issue with your Butterfly iQ, please contact Butterfly Support.

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