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Butterfly Troubleshooting Guide

Whether you're just getting started with the Butterfly system or a long-term user, this simplified Butterfly troubleshooting guide will be a resource for common questions and issues. All of the articles linked here can be found in our Support Center and are continually updated as the Butterfly system grows. 

Troubleshooting Procedures and Best Practices: 

  1. Getting Started
  2. Logging In
  3. Roles and Responsibilities
  4. Hardware
  5. Connectivity and System Integration
  6. Software
  7. Cloud
  8. Image Quality
  9. Contacting Support

If you don't see what you're looking for in this list, you can use the search feature at the top of this screen to find what you need using key words. If you are unable to resolve your issue using the Support Center resources, you can contact Support

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