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Request Assistance with TeleGuidance

Note that TeleGuidance calls must be between two trained healthcare practitioners.

To make a call:

  1. Ensure that you have enabled TeleGuidance.
  2. Plug in your Butterfly probe to your compatible mobile device and begin scanning.
  3. On the righthand side of your screen, click Actions.
  4. Tap "Call contacts for assistance."
  5. The Butterfly iQ app will prompt you to enable access to your device's camera and microphone, if not already enabled.
  6. Tap an online contact to call them.

Note: You can call yourself for assistance using TeleGuidance. Follow the instructions here to become available for calls on a computer. You will see your own name as online when you tap "Call contacts for assistance" in the app.

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