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How to Buy

How can I buy a Butterfly iQ?

If you're in a country where we are available, you can purchase a probe in the Butterfly Store.

How can I get a quote?

You can generate a quote yourself. Here's how:

  1. Navigate to our online store.
  2. Select whether you are buying Butterfly for Humans or Veterinarians. When prompted, select the probe you would like to purchase (USB-C or Lightning), and select your membership choice.
  3. Select optional accessories if you want them.
  4. Enter your name and email. Be aware that this is the information that will be tied to your cloud account. If you are purchasing this on behalf of a colleague who should receive the order confirmation and Cloud invitation, you might want to put their name and email here.
  5. At the checkout screen, select electronic quote as your payment method.

A quote will be sent to your email. Payment can be made using the enclosed link.

Please note that we do not support resale or export of the Butterfly iQ.

I can't use a quote or purchase directly from the store. How can I buy a Butterfly iQ?

Generate a quote following the instructions above, then contact Butterfly Support with your quote number and more information about your payment needs.

I'm purchasing from a tax exempt organization in the United States. How can I buy a Butterfly iQ without tax?

If you are purchasing an iQ from the United States, generate a quote following the instructions above, then contact Butterfly Support with your quote number and a copy of your tax exemption certificate. 

I'd like to make a purchase without paying value-added tax (VAT) in Europe.

When you make a purchase via the Butterfly Store, enter your VAT number during the checkout process. Ensure that your VAT number is valid with the European Commission.

Do you offer a return policy?

We offer a 30-day satisfaction guarantee. If you find that your purchase does not meet your needs within 30 days of delivery, reach out to support@butterflynetwork.com and we can begin the return process.

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