How can I buy a Butterfly iQ?
If you're in a country where we are available, you can purchase a probe in the Butterfly Store.
How can I get a quote?
You can generate a quote yourself. Here's how:
- Navigate to our online store.
- Select whether you are buying Butterfly for Humans or Veterinarians. When prompted, select the probe you would like to purchase (USB-C or Lightning), and select your membership choice.
- Select optional accessories if you want them.
- Enter your name and email. Be aware that this is the information that will be tied to your cloud account. If you are purchasing this on behalf of a colleague who should receive the order confirmation and Cloud invitation, you might want to put their name and email here.
- At the checkout screen, select electronic quote as your payment method.
A quote will be sent to your email. Payment can be made using the enclosed link.
Please note that we do not support resale or export of the Butterfly iQ.
I can't use a quote or purchase directly from the store. How can I buy a Butterfly iQ?
Generate a quote following the instructions above, then contact Butterfly Support with your quote number and more information about your payment needs.
I'm purchasing from a tax exempt organization in the United States. How can I buy a Butterfly iQ without tax?
If you are purchasing an iQ from the United States, generate a quote following the instructions above, then contact Butterfly Support with your quote number and a copy of your tax exemption certificate.
I'd like to make a purchase without paying value-added tax (VAT) in Europe.
When you make a purchase via the Butterfly Store, enter your VAT number during the checkout process. Ensure that your VAT number is valid with the European Commission.
Do you offer a return policy?
We offer a 30-day satisfaction guarantee. If you find that your purchase does not meet your needs within 30 days of delivery, reach out to support@butterflynetwork.com and we can begin the return process.